Full VersionFull VersionAt GradeGuru, we take your privacy seriously. We understand that trusting us with your information is important, and we're committed to using it responsibly to enhance your learning experience. This article explains what data we collect, how we use it, and your rights regarding your personal information.
What data does GradeGuru collect? - Full Version
The data we collect helps us personalize your GradeGuru experience and improve our platform. Here's a breakdown of the information we might collect:
- Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use.
- Sensitive Information. We do not process sensitive information.
- Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is stored by Stripe. You may find their privacy notice link(s) here: www.stripe.com/en-gb-nl/privacy.
- Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Facebook, X, or other social media accounts.
How does GradeGuru use your data? - Full Version
We use your data for several purposes, all aimed at providing you with the best possible learning experience:
- To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
To deliver and facilitate the delivery of services to the user. We may process your information to provide you with the requested service.
To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
To fulfil and manage your orders. We may process your information to fulfil and manage your orders, payments, returns, and exchanges made through the Services.
To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes if this is under your marketing preferences. You can opt out of our marketing emails at any time.
To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
To save or protect an individual’s vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.
We will never sell or share your personal information with third parties for marketing purposes.
Your Data Privacy Rights - Full Version
We understand you have control over your information. Here's what you can do:
- Access Your Data: To easily review the personal information we have on file, please access your “Account Settings” page and navigate to the “Export Data” section. Click on “Request Data Export” and we’ll send you a link to download your data within 5 business days.
- Correct Your Data: We encourage you to keep your account information up-to-date. You can access and update your information directly through your account settings.
- Delete Your Data: If you wish to delete your account and all associated data, you can do so by going to ‘Account’ and clicking ‘Delete Account.’ Please note that this action is irreversible. Once your account is deleted, you will no longer have access to your data or be able to use our services.
For a more comprehensive overview of our data privacy practices, please refer to our Privacy Policy: https://gradeguru.nl/privacy-policy/
We are committed to transparency and user privacy. If you have any questions about your data or how we use it, don't hesitate to contact GradeGuru support. We're here to help!
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